Refund Policy

Last Updated: June 13, 2026

30-Day Money-Back Guarantee

If you're not satisfied with a paid CyberShield subscription, contact us within 30 days of your first payment for a full refund — no questions asked. Our Free tier lets you evaluate the platform before you pay. Refunds are processed by our third-party payment provider, our merchant of record, to your original payment method.

To request a refund, email cybershield@techpause.org from the email address on your account. This policy supplements our Terms of Service; where the two address refunds differently, this policy controls.